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On the Floor Training for Customer Experience Team

This week saw on the Floor Training for Robinson Manufacturing’s Customer Experience Team. Based at our Flooring Midlands site in Wolverhampton, the team are responsible for handling customer enquiries across the business.

The team recently had a yard tour of our site which they all found extremely helpful with their understanding of the joist system, so the next natural step was to get them hands on and construct an actual floor!

With help from James Jones, the training was very much hands on, and the team

“I thought the training was very informative and feel like it’s improved my product knowledge. It was fun doing the floor building workshop and now I want to see the joists being made from the very start on the production line”

“I thought it made a lot more sense in seeing how the process works and seeing how important all the little bits are, for example the hangers, grippers etc are all important in order to complete the floor.”

“The training was very handy as we got involved in building the floor and got a better insight and it was good for teambuilding”