Customer Experience Team Anniversary With the acquisition of National Hickman’s ETFS business in January of 2019, our Flooring Midlands site in Wolverhampton has become a key centralised site for many of our group wide operations. As the Customer Experience...
Introducing Paul Holloway – Our new Wales & West Branch ManagerSince the introduction of our Wales and West based factory in Abercarn, we have been able to reach our customers in the South West with much more efficiency. In the consistent pursuit of...
Joining teams at Flooring Midlands Since the initial acquisition of ETFS from National Hickman at the start of 2019, we have been continuously striving to make new employees feel at home and joining teams has been a key priority. We have made great progress in the...
Introducing our new Customer Experience Supervisor Tracy Lappin With our ever-increasing customer portfolio, we have been optimising our customer’s journey through our team in Flooring Midlands who take all initial enquiries and provide support through every stage in...